First IT Quality courses in Canada
Traditional ISO 9001 definition of quality “meeting customer requirements” is outdated when we speak about complex systems as IT quality is.
Quality have to be understood and measured with systems thinking.
IT Quality Foundation course is targeted to all IT pros who want to modernise their knowledge of quality topic
IT Quality Expert is dedicated to experienced ITSM expert (i.e. ITIL Expert) who will learn how to measure IT quality
We are also bringing completely new management model #DCMM – Digital Capabilities Management Model – disrupting traditional ways of managing IT, constructed with digital era logic. IT is not a service provider but digital capabilities department, enabling large scale innovations.
19 August, Toronto – details and registration
19-20 August, Toronto
21 August, Toronto
All courses are targeted to modern IT professionals who are motivated to learn and update their knowledge.
Looking forward to meet in Toronto in August 2019.