Recent assessments from the IT Quality Index have provided empirical evidence shedding light on common issues prevalent in many IT departments. These findings …
[Read more...] about Frequently missing components of good IT governance
IT Quality Management Framework
IT QUALITY INDEX - the framework for managing quality of IT
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The book IT Quality Index 2022 Edition available here.
To identify optimal quality level, IT benchmark and comparsion to other IT providers
To extentd consultancy portfolio with ability to assess quality level of IT providers
Recent assessments from the IT Quality Index have provided empirical evidence shedding light on common issues prevalent in many IT departments. These findings …
[Read more...] about Frequently missing components of good IT governance
Many IT management concepts are deeply rooted in the industrial era, where productivity, speed, and costs are the primary focus. Methods such as Agile, ITSM, …
Quantitative metrics in IT are good when work is: input-output processinghigh frequencystandardized outputspredefined process or workflow For example …
[Read more...] about Quantitative and Qualitative metrics compared
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IT QUALITY INDEX is IT quality assessment framework, which is used for quality assessment in different types of IT organizations. It is respecting all major best practices frameworks and norms.
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