Cost benchmarking is a common management practice, frequently used within IT management. Perhaps the most widely recognized metric compares IT operational costs …
[Read more...] about Why IT Cost Benchmarking Alone is Dangerously Misleading
IT Quality Management Framework
IT QUALITY INDEX - the framework for managing quality of IT
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The book IT Quality Index 2022 Edition available here.
To identify optimal quality level, IT benchmark and comparsion to other IT providers
To extentd consultancy portfolio with ability to assess quality level of IT providers
Cost benchmarking is a common management practice, frequently used within IT management. Perhaps the most widely recognized metric compares IT operational costs …
[Read more...] about Why IT Cost Benchmarking Alone is Dangerously Misleading
Recent assessments from the IT Quality Index have provided empirical evidence shedding light on common issues prevalent in many IT departments. These findings …
[Read more...] about Frequently missing components of good IT governance
Many IT management concepts are deeply rooted in the industrial era, where productivity, speed, and costs are the primary focus. Methods such as Agile, ITSM, …
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IT QUALITY INDEX is IT quality assessment framework, which is used for quality assessment in different types of IT organizations. It is respecting all major best practices frameworks and norms.
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